Receive calls from one or several DID Virtual Numbers.
Forward calls to any VoIP internet number or Traditional Network (PSTN).
Play custom recorded messages for the people who call.
Receive direct calls at different extension numbers.
Send your recorded calls to a voicemail inbox.
Send voice messages to an email address of your choosing.
Receive faxes and forward them to an email address.
Manage conference calls.
Keep in touch from any device.
You can create your own voice menu, forwarding calls to their intended department. You can also record custom messages for each option in the menu.
Your new phone number can be forwarded as many extensions as you need and those extensions can in turn call to any geographical location in the world.
You can configure your calls so they ring in several phones at the same time, therefore leaving no incoming call unanswered.
You can combine both simultaneous and sequential ringing so that some telephones ring at the same time and then be sent to other designated phones if no one answers.
This function allows you to configure sequential rings. If the first specified telephone number does not answer, the calls will be sent to the next telephone number provided.
You can combine both rings, simultaneous and sequential. Some phones can ring at the same time, and if no one answers, the calls will be sent to the other designated phones.
This function allows multiple incoming calls to participate in a telephone conference.
With the VPC you must configure this component and assign a PIN number to said conference.
You can receive your voice messages at your email address and listen to them on your computer or smartphone, saving them for future consultation, or even sending it to your colleagues when they need a copy.
This function allows you to block incoming calls from a specific number. You can configure this list adding as many numbers as you wish.
Objects at the VPC can be connected logically in limited combinations. We've numbered some basic configurations the will help you understand its diverse components and their functionality.
Incoming calls to a phone number are connected directly to the voicemail. The caller leaves a message that is then sent to the email address of your choosing.
The voice menu can be used for direct calls to different departments and staff members, both inside and outside the offices. You can customize a voice menu that will lead you to a secondary voice menu for each department.
Incoming calls to the assigned number are forwarded to the person, and if that person doesn't answer then the call is diverted to voicemail. For example, this object can be configured according to the next logical process:
When receiving an incoming call, a ring sounds at Mike's office phone rings for 30 seconds. Then, if it's not answered, a ring sounds at Mike's mobile phone for another 30 seconds, and if he doesn't answer that, then it is forwarded to voicemail.
Incoming calls to the assigned telephone number are diverted to voicemail and a previously customized message will play. This message serves to provide the caller the options from the IVR and the extension numbers.
Usually, this voice menu can be used to forward calls to one person or a voicemail. A typical example for a recorded message for such object would be "Press 1 for Tech Support, 2 for Administration and 3 to go directly to our voice mail".
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